News

Ensuring a customer complaint does not end up in court
If someone takes the time to complain about your business they are clearly disappointed with the service they have received. Recognising this is important if you want to preserve customer relations and avoid a serious complaint ending up in court.
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Firm discriminated against pregnant woman by extending probation
The Employment Tribunal has ruled that an employer discriminated against a woman when it extended her probationary period after discovering she was pregnant.
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Dismissing employee for failing to complete training was ‘not unfair’
A pharmaceutical company was within its rights to dismiss an employee who failed to complete mandatory online training courses.
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Social media: snooping in the recruitment process
Recruitment processes can only tell you so much about a job applicant. If an individual is active on social media, surely it is prudent for recruiting employers to examine their online profile to find out more? The practice of online screening is becoming widespread. In this article, we explain why employers need to be careful about when they screen and what they do with the information they obtain.
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Customer insolvency: checklist for businesses
The Insolvency Service says that corporate insolvencies are at a four-year high and that in 2017 nearly 100,000 individuals were declared bankrupt. For businesses left out of pocket when a customer fails, the consequences can be devastating. One only needs to look at the trail of devastation caused by the recent collapse of Maplins, Carillion and Toys R Us to see this.
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When the ‘last straw’ complaint adds up to unfair dismissal
The Court of Appeal has provided useful guidance on when an employee can claim constructive unfair dismissal based on a "final straw" event following a series of related grievances.
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Meat company prevents employee using confidential information
A meat company has been granted an injunction preventing a former employee misusing its confidential information about customers and product prices.
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Police officer wins claim over pay for shared parental leave
A police force discriminated against a male officer by paying him less while he was on shared parental leave than a woman would have received while on maternity leave.
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Cycle courier deemed to be a ‘worker’ entitled to holiday pay
A cycle courier with a taxi firm was a 'worker' rather than a self-employed contractor and so was entitled to holiday pay.
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HMRC targets firms failing to pay minimum wage rates
HMRC is continuing to clamp down on firms that fail to pay the National Minimum Wage and is urging underpaid workers to come forward and complain.
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